Refund policy

Return & Refund Policy

Effective Date: July 2026

At Anjanam, we take great care in delivering premium ethnic wear that meets our quality standards. If you experience any issues with your order, we're here to help.

1. Return Eligibility

We accept return requests within 7 days of the delivery date.

To be eligible for a return, the item must:

Be unused, unwashed, and unworn.
Have all original tags attached.
Be returned in its original packaging.
Be free from stains, perfume, deodorant, or any signs of use.

Returns that do not meet these conditions may not be accepted.

2. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please share:

Your order number
Clear photos of the product
Photos of the packaging (if applicable)

After verification, we will arrange a replacement or issue a full refund at no additional cost.

3. Non-Returnable Items

The following items are not eligible for return or refund:

Products purchased during clearance or final sale.
Gift cards.
Items returned without original tags or packaging.
Products that have been used, washed, altered, or damaged after delivery.

4. Exchanges

We currently offer exchanges only for:

Damaged products
Defective products
Incorrect items received

We do not offer exchanges for change of mind, personal preference, or incorrect size selection. Please review our size guide before placing your order.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

Online payment refunds will be credited to the original payment method within 5–7 business days.
Cash on Delivery (COD) refunds will be processed via bank transfer or UPI after receiving the required account details.

Processing times may vary depending on your bank or payment provider.

6. Return Shipping

If the return is due to a damaged, defective, or incorrect product, Anjanam will bear the return shipping charges.
For any other approved return, return shipping charges may be the customer's responsibility.